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| SoccerPro Privacy Policy |
| Thank you for visiting SoccerPro.com. We take your privacy seriously and have prepared the policy below to protect your personal information. This Privacy Policy explains how we use any personally identifiable information you may be asked to submit while visiting or interacting with our web site. This Privacy Policy describes how SoccerPro.com (“SoccerPro”) collects and uses information from all site visitors, users, and customers and how SoccerPro discloses this information (only under certain circumstances). Please read the Privacy Policy very carefully and do not hesitate to contact us at info[at]soccerpro.com. Information Collection Orders If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, phone number and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you. In addition to processing your order, we may use your information to:
Occasionally we will provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes your name and email address. Some contests may require other contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to identify contest winners and award prizes. We may also use email addresses to send entrants our email newsletter or promotional. Opting out of promotional emails or newsletters is always made available by following the instructions included in each newsletter or communication or by emailing us at info[at]soccerpro.com. In rare cases, we may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. Tell-a-Friend If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend one email invitation to visit our site. SoccerPro does not store this information for the sole purpose of sending this one-time email. Age We do not knowingly or intentionally collect personal information from children under the age of 13. If you are under the age of 13, please have a parent or legal guarding to assist you with any transactions and do not enter your personally identifiable information on our site. By placing an order on SoccePro.com, you are confirming that you are at least 18 years of age or doing so under supervision of your parent or legal guardian. Uses of Information SoccerPro uses your personally identifiable information for a variety of internal purposes, all of which exist to provide you with an optimal shopping experience. Specifically, we will use your information internally to:
Additionally, SoccerPro uses personal information and visitor trends to improve our site’s content, our marketing campaigns, and our overall customer experience. This is done with you in mind to provide an excellent and customized experience on our site. We do not sell, rent, or disclose your personally identifiable information to any third party, except for that which is a normal business practice as implemented by Internet retailers. Examples include but are not limited too sharing your name and address with shipping services (UPS, Fed-Ex, USPS, etc.) and sharing your credit card number with merchant services and financial institutions (only as necessary to collect payment). Any third party will be prohibited from using our users’ personally identifiable information for any other purpose than what is described in this Privacy Policy document. Third parties are not permitted to contact you for any reason excluding a legal matter or to protect legal rights. As required by law, we may disclose personal information to assist with court orders, subpoenas, investigations, judicial proceedings, etc.; or as may be necessary to protect our legal rights. Additionally, SoccerPro may release this information to legal authorities to investigate and stop fraudulent use of our site or illegal use of one’s financial or personal assets. We will not sell or rent your personal information to any third party as part of our normal business operation In the event that SoccerPro goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information. Cookies, Log Files, & Other Tracking Technologies We use a third-party tracking service that uses cookies, log files, and web beacons (see below) to track non-personally identifiable information about visitors to our site in the aggregate. The specific data that is obtained via these technologies and its’ uses is described below. Cookies A cookie is a small text file that is stored on your computer’s hard drive for record-keeping purposes. We do use cookies on SoccerPro.com. We use session ID cookies and persistent cookies. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. Cookies do not allow any third parties to access or view any of your personally identifiable information. Log Files As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. This data does not identify individual users, but rather is used to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. Web Beacons (Clear Gifs) We employ software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is used most and therefore valued by our customers. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. In addition to web pages on our site, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. Opting Out & Updating Personal Information You always have the opportunity to opt-out of any communication with us, excluding that which is necessary to process your orders, returns, or exchanges. Email is our primary form of communication for order administration. If you no longer wish to receive our newsletter and promotional or marketing communications, you may opt-out of receiving them by following the instructions included in each email or newsletter. You may also (1) opt out, (2) correct or update your personal information, or (3) deactivate your account by emailing us at info[at]soccerpro.com or calling us at 877-762-7776. Data Security The personally identifiable information you provide - including name, address, and credit card information – is secured by Secure Sockets Layer (SSL) data encryption technology. This technology is used to prevent your personal data from being intercepted or read as it travels through internet space. Additionally, all of your personal data is stored on hardware and servers that are physically protected and limited access in conformance with industry standards and Payment Card Industry (PCI) Compliance requirements. We employ third party administrators that specialize in data security to store and protect your personal information. While we take every precaution necessary and required by industry standards to protect your data, we can not guarantee a 100% “hack” proof system, nor can any online company. Links to Other Sites Our site contains links to other sites that are not owned or controlled by SoccerPro. Please be aware that SoccerPro is not responsible for the privacy practices of these sites. This privacy statement applies only to information collected by this Web site. Revisions to This Privacy Policy SoccerPro reserves the right to revise or modify this privacy statement at any time, so please review it frequently. Any changes made will be made available here on this page and will be applicable to any information that is collected following the revisions and not prior to. For Questions Regarding This Policy If you have any questions or suggestions regarding our privacy policy, please contact us at info[at]soccerpro.com or 877-762-7776. You may also mail us at: SoccerPro 1808 Business Loop 70 West Columbia, MO 65202 |
